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Easily capture and use a member's preferred communication method#254

I need a way for members to identify their preferred communication method (push, text, or chat) and be able to easily communicate in that way to them.

Right now I have to create a question on a form related to communication methods, download the responses, then individually add people to specific tag groups, then create several different messages to reach them on their preferred channel. I want to feel confident they received my message without having to send them the same message on 3-4 different channels.

a month ago